Hormone Guide · Spoke 19

Cortisol, Stress and Female Hormones: how chronic stress hijacks your cycle

Your stress system and your cycle are not separate worlds. They start in the same control center and talk to each other. Whoever understands this grasps why your period acts up in stressful months and why rest is not a luxury.

Shukri Jarmoukli · Physician, Integrative Medicine · ViveCura Berlin
My starting point

Women often tell me that their cycle falls out of rhythm exactly when life is fullest. A move, a separation, an exam, caregiving. And they hear: "It is only stress." As if that were nothing. I see it differently. Stress is not a side stage, it reaches directly into the regulation of your cycle. Cortisol and your sex hormones share the same control center in the brain. This article shows you how this crosstalk works, where popular models fall short, and which levers can support your nervous system.

Do you know those months when everything happens at once? The period comes too late, or not at all. The PMS is heavier than usual. Sleep turns shallow, the skin acts up, and you wonder whether your body is working against you. You may already have seen a doctor, and the hormone values looked okay. Yet something is not right.

In this spoke we look at one of the most underestimated players in the female hormone system: the stress hormone cortisol and the axis that steers it. We understand how the stress axis and the cycle axis talk to each other, what is true about the popular pregnenolone steal theory and what is not, and how chronic stress can play out from a shifted ovulation to a missing period. At the end stand levers that can support the system, and an honest placement of when medical evaluation matters.

Two axes, one control center: how stress and cycle connect

Picture two control lines that begin in the same fuse box. One regulates your stress response. The other regulates your cycle. Both start in the hypothalamus, a small region deep in the brain. Because they share this origin, they influence each other.

The stress axis is called the HPA axis, after hypothalamus, pituitary and adrenal gland. At its end stands cortisol. The cycle axis is called the HPG axis, after hypothalamus, pituitary and gonads, that is the ovaries. At its start stands a pacemaker called GnRH, which is released in tiny pulses and sets the whole cycle in motion. This pulse is sensitive. And this is exactly where stress takes hold.

When the stress axis runs at full throttle over a long time, it can dampen the GnRH rhythm. Ovulation shifts or fails to happen. And without a strong ovulation, the progesterone of the second cycle half is missing. In this way sustained load can shift the balance of your hormones, without anything being broken in the ovaries themselves.

Study · mechanism, review

How stress signals inhibit the pacemakers of the cycle

Mechanism Review Richard McCosh and colleagues summarized in 2022 in the Journal of Neuroendocrinology almost a hundred years of research on the question of how stress influences GnRH neurons. Their conclusion: both the pulsatile and the ovulation-related GnRH release can be inhibited under various kinds of stress. Several signalling molecules come into question, above all the stress hormone CRH and related messengers. The authors stress that the exact interplay is not yet fully understood. What is clear, however, is that the connection of stress and reproduction is real and biologically anchored.

McCosh RB, O'Bryne KT, Karsch FJ, Breen KM. J Neuroendocrinol. 2022;34(5):e13098. doi:10.1111/jne.13098 · PMID: 35128742

Reframe

When your cycle tips over in stressful phases, that is not imagination and not a failure of your body. It is a sensible emergency logic. Under sustained load the body powers down reproduction, because it is energetically expensive. That is an adaptation, not a defect. And adaptations can change again when the signal of safety returns.

The pregnenolone steal: a catchy image, honestly placed

You may already have stumbled over the term pregnenolone steal. The idea sounds compellingly simple. Cortisol and progesterone come from the same starting material, pregnenolone. Under stress, so the theory goes, the body grabs the pregnenolone for cortisol production and leaves too little for progesterone. The stress hormone thus steals the building block from the sex hormone.

As a metaphor this is helpful, because it makes a real phenomenon tangible: stress and low progesterone often appear together. As literal biochemistry, however, the image falls short. Hormone production runs separately in different tissues, for example in the adrenal gland and in the ovary, and each cell regulates its own enzymes. There is no single shared pregnenolone pot from which one takes away the other. Whoever takes the steal literally explains the right thing with the wrong reason.

A common misconception

"My stress steals my progesterone, because the pregnenolone goes to cortisol." The result is often right, the explained path is not. Low progesterone under stress arises mostly not through a shared building block, but through the upstream inhibition in the brain: ovulation is dampened, and without a strong ovulation the corpus luteum makes too little progesterone. The pregnenolone steal therefore describes a real pattern with a shortened reasoning.

Why is this distinction more than splitting hairs? Because it changes the lever. If you believe a building block is rerouted, you look for the solution in topping up precursors. If you understand that the regulation in the head is dampened, something else moves into the foreground: the signal of safety and energy that allows ovulation again. And it is exactly this signal that can be influenced.

The four PNI lenses on cortisol and your cycle

In clinical psychoneuroimmunology, PNI for short, we do not look only at a single gland. We look through four interwoven lenses that together explain how stress reaches into the cycle at the cellular level. Each lens illuminates one part of the mechanism.

Nervous system and GnRH rhythm

At the center stands a pacemaker in the hypothalamus. Stress signals like the hormone CRH can inhibit the nerve cells that generate the GnRH pulse. When the pulse slows or turns irregular, the downstream hormones fall out of rhythm. This is the most direct connection between a burdened nervous system and a disturbed ovulation, and it sits not in the ovary, but in the head.

Immune system and inflammation

Chronic stress can shift the silent inflammatory state and bring the immune system into a constant alarm. Inflammatory messengers can in turn disturb the hormone signals at the cellular level and change the sensitivity of the HPA axis. Stress, immune system and hormones thus form a loop in which one load can favour the next.

Metabolism and energy

The body sets ovulation in motion only when enough energy is available. With too little food, too much exercise or both, the regulation of the ovaries can be powered down. Studies on the stress-related missing period show a state of low energy availability with raised cortisol. Energy is therefore a safety signal that the cycle reads along.

Hormone system and rhythm

Cortisol follows a daily rhythm: high in the morning, low in the evening. This rhythm, not the single value, is the measure of adaptability. A flat or shifted cortisol course can go together with cycle complaints. At the same time the cycle, with its sex hormones, feeds back onto the stress system. Both systems tune themselves to each other.

These four lenses are not a theoretical toy. They explain why sleep, energy intake, recovery and stress regulation in stress-related cycle complaints often move more than the attempt to replace a single hormone. And now you know why a good evaluation asks about your everyday life, not only about a lab value.

When ovulation pauses: the stress-related missing period

The clearest form in which stress hijacks the cycle has a name: functional hypothalamic amenorrhea. A clunky word, a clear picture. The period fails to come because ovulation pauses, triggered by psychological stress, too little available energy, too much exercise or a combination of these. It is the most common cause of a missing period in younger women without a structural illness.

Study · review on disease development

How stress and energy deficit can switch off ovulation

Review Amy Morrison and colleagues described in 2021 in Clinical Endocrinology the development of functional hypothalamic amenorrhea. At its core stands the suppression of the GnRH pulse, which lowers the downstream hormones LH and estradiol, prevents ovulation and brings the period to a standstill. The authors describe a state of low energy availability with raised basal cortisol values and altered satiety and hunger signals. They stress that treatment is important, because a sustained state can burden among other things the bone density and the cardiovascular health.

Morrison AE, Fleming S, Levy MJ. Clin Endocrinol (Oxf). 2021;95(2):229-238. doi:10.1111/cen.14399 · PMID: 33345352

That the stress system really overreacts here is shown by an investigation with an exercise challenge. It compared women with this stress-related form of the missing period with women with regular ovulation.

Study · clinical exercise challenge in humans

A heightened cortisol swing under physical load

Clinical study, n=20 Kristen Sanders and Sarah Berga examined in 2017 in the American Journal of Obstetrics and Gynecology how the stress system of women with functional hypothalamic amenorrhea responds to a twenty-minute physical challenge. Compared with women with a regular cycle, their cortisol rose more strongly, and their blood sugar fell instead of rising. The authors read this as a sign of a stress sensitivity raised beneath the surface, which shows itself only under load. They stress the value of psychological strategies for stress reduction in this group.

Sanders KM, Kawwass JF, Loucks T, Berga SL. Am J Obstet Gynecol. 2017;218(2):230.e1-230.e6. doi:10.1016/j.ajog.2017.11.579 · PMID: 29170001

An accompanying review by Sarah Berga and Tammy Loucks from 2005 in Minerva Ginecologica places this stress-related missing period as an interplay of the stress and thyroid axes and stresses that hormone replacement alone does not bring back the underlying stress adaptation (cf. PMID: 15758865). Important is the honest placement: a missing period always belongs in medical evaluation, because many causes come into question. And now you know why "only stress" is a far too small explanation.

Cortisol across the cycle and the connection with PMS

It gets interesting when you turn the question around: does the stress system change across the cycle? Here the evidence is mixed, and exactly that deserves to be said honestly. An older study found a connection, a newer, more careful one did not.

Study · healthy women, all cycle phases

First stronger around ovulation, then no longer replicable

Comparative study, n=29 Maren Wolfram and colleagues measured in 2011 in Psychoneuroendocrinology in 29 healthy women the morning cortisol awakening response across four cycle phases. Result: the rise was strongest around ovulation. A newer replication study by Lisa Haase and colleagues in 2023 in the same journal, which went much more rigorously with ovulation tests, hormone measurements and controlled sampling, found no differences across the cycle. The authors conclude that the cortisol awakening response is more robust against the hormonal swings than long assumed.

Wolfram M, Bellingrath S, Kudielka BM. Psychoneuroendocrinology. 2011;36(6):905-912. doi:10.1016/j.psyneuen.2010.12.006 · PMID: 21237574 · Haase L et al. Psychoneuroendocrinology. 2023;160:106669. doi:10.1016/j.psyneuen.2023.106669 · PMID: 37988874

Placing these two studies side by side matters more than committing to one. Science checks itself over again, and a single finding is rarely the last word. In premenstrual syndrome, by contrast, the signs of an altered stress system grow denser.

Study · women with PMS versus healthy women

A flattened cortisol awakening response in PMS

Comparative study, n=68 Lulu Hou and colleagues compared in 2019 in the journal Stress 32 women with premenstrual syndrome and 36 healthy women. Across two cycle phases they measured the morning cortisol awakening response. Result: in the women with PMS the answer was clearly flatter, independent of the cycle phase. The stronger the PMS complaints, the weaker was the morning cortisol answer in the first cycle half. The authors interpret an altered regulation of the HPA axis as a possible risk factor. Whether cause or consequence, such a cross-sectional view leaves open.

Hou L, Huang Y, Zhou R. Stress. 2019;22(6):640-646. doi:10.1080/10253890.2019.1608943 · PMID: 31057066

What is well documented so far: the stress system is in play in many cycle complaints. What is still open: whether cortisol is cause, consequence or companion, and how exactly it swings across the cycle. This honesty is not a sign of weakness, but the state of the research. And now you know why one should be cautious with a single cortisol value.

Three levers that can support your stress system

Before turning the dial on single hormones, it is worth looking at the regulation. When the stress axis comes to rest, the cycle gets room again. These three levers are a start, not a treatment plan. The individual path you find with medical guidance.

1

Give your body the signal of safety and energy

The cycle reads along whether there is enough energy. Regular, sufficient meals and a sensible amount of movement instead of sustained load can signal to the regulation in the head that there is no emergency. Especially with very intense exercise and at the same time scarce nutrition, less could sometimes be more. This is not a call to sloth, but to balance.

2

Protect the cortisol rhythm through sleep and real breaks

It is not the single cortisol rise that is the problem, but the sustained activation without recovery. A firm sleep rhythm, daylight in the morning and real recovery windows without a screen can help the system power down again in the evening. Because the stress axis and the cycle axis are coupled, a calmer rhythm can also benefit ovulation.

3

Take stress regulation seriously as a real treatment

Breathing exercises, mindfulness and psychological support are not a wellness extra. In stress-related cycle complaints they take hold exactly where the problem sits, at the overactive stress axis. Studies on mindfulness-based stress reduction and on cognitive behavioral therapy suggest that such approaches can make a difference. They do not replace evaluation, but they are a real lever.

Study · randomized controlled trial

Mindfulness against premenstrual complaints

RCT, n=74 Nurdilan Şener Çetin and Ayça Şolt Kırca examined in 2023 in the Journal of Midwifery and Women's Health an eight-week program of mindfulness-based stress reduction in young women with premenstrual syndrome. The participants were assigned by chance to the mindfulness group or a control group. After the program the mindfulness group had clearly lower PMS scores than the control group, with a large effect. A small randomized study by Sarah Berga and colleagues from 2003 also showed that cognitive behavioral therapy in the stress-related missing period brought back ovarian function more often than mere waiting.

Şener Çetin N, Şolt Kırca A. J Midwifery Womens Health. 2023;68(5):604-610. doi:10.1111/jmwh.13530 · PMID: 37335817 · Berga SL et al. Fertil Steril. 2003;80(4):976-981. doi:10.1016/s0015-0282(03)01124-5 · PMID: 14556820

Why do women react so differently to the same stress? A review on the epigenetics of the stress-related missing period by Laura Fontana and colleagues in 2022 in Frontiers in Endocrinology describes that genetic and epigenetic differences can co-determine how sensitively the cycle axis reacts to stress (doi:10.3389/fendo.2022.953431, PMID: 36034425). This explains why one woman barely feels a stressful month and another loses her cycle. And now you know why it is no weakness to react more sensitively.

The core

Rest is not a reward, it is part of the regulation

Your cycle is not a switch that ticks independently of your life. It reads along whether your body feels safe and supplied. When you give your nervous system real recovery, you speak to exactly the axis that co-steers your hormones. Your well-being is not a luxury. It is the language in which your body decides whether it has room for a cycle.

Frequently asked questions about cortisol, stress and female hormones

How does cortisol affect the female cycle?

Cortisol is the main stress hormone and is released via the HPA axis made up of the hypothalamus, pituitary and adrenal gland. This axis is closely intertwined with the HPG axis, which steers ovulation through the messenger GnRH. With sustained stress, a heightened drive of the HPA axis can dampen the pulsatile release of GnRH. Reviews on the regulation of GnRH neurons describe several signalling molecules such as the stress hormone CRH that can mediate this inhibition. When the GnRH rhythm slows, ovulation can shift or fail to happen, and with it the progesterone of the second cycle half falls. In this way cortisol can indirectly shift the balance of the female hormones, without anything being broken in the ovaries themselves.

What is the HPA-HPG axis and why does it matter for women?

The HPA axis is the stress axis made up of the hypothalamus, pituitary and adrenal gland, at the end of which sits cortisol. The HPG axis is the reproductive axis made up of the hypothalamus, pituitary and ovaries, at the end of which sit estrogen and progesterone. Both start in the same hypothalamus and talk to each other. This crosstalk explains why stress can co-determine the cycle. In animal models and in human studies there are signs that stress signals can inhibit the GnRH neurons that set the whole female cycle in motion. For women this matters because it shows that cycle complaints in demanding life phases need not be coincidence, but have a comprehensible neurobiological connection.

Is the pregnenolone steal theory true?

The pregnenolone steal is a popular model. It claims that under stress the body preferentially converts the shared building block pregnenolone into cortisol and therefore makes less progesterone. As a simple image it is catchy, but as literal biochemistry it falls short. Hormone production runs separately in different tissues, and there is no single shared pregnenolone pool from which one takes away the other. What can be well documented instead is the upstream inhibition: sustained stress can dampen ovulation via the brain, and without a strong ovulation progesterone falls. The result resembles what the pregnenolone steal describes. The path there, however, runs through the regulation in the head, not through a shared building block.

Can stress prevent ovulation?

Yes, this is well described. The most pronounced form is called functional hypothalamic amenorrhea. Here ovulation drops out and the period fails to come, triggered by psychological stress, too little available energy, too much exercise or a combination of these. Reviews describe how the pulsatile GnRH release is dampened, by which the downstream hormones fall. Even below this clear form, stress can delay or weaken ovulation, so that the second cycle half is shorter and less progesterone is made. Medical evaluation is important, because a missing period can have many causes and should not be attributed prematurely to stress alone.

Does cortisol change across the cycle?

The evidence is mixed and that is exactly the honest answer. An older study in 29 healthy women found that the morning cortisol awakening response was strongest around ovulation. A newer, carefully controlled replication study using ovulation tests found no clear differences across the cycle. This suggests that the cortisol awakening response is more robust against the hormonal swings of the cycle than long assumed. Naming both findings side by side matters more than committing to one. They show that the connection of stress system and cycle is real, but more complex than a single study might suggest.

What does cortisol have to do with PMS?

In premenstrual syndrome there are signs of an altered stress system. One study compared women with PMS and healthy women and found in the affected group a blunted cortisol awakening response, independent of the cycle phase. The stronger the PMS complaints, the flatter the morning cortisol answer in the first cycle half. This suggests that an altered regulation of the HPA axis could be connected with PMS. Whether this is cause or consequence cannot be derived from such a cross-sectional view. What is clear is that the stress system in PMS is not a side stage, but part of the picture.

Does stress reduction help with cycle complaints?

The signs are encouraging, but no promise. A randomized controlled trial showed that an eight-week program of mindfulness-based stress reduction could clearly lower PMS complaints compared with a control group. In the pronounced stress-related form of the missing period, cognitive behavioral therapy in a small randomized study could bring back ovarian function in a large share of women, more often than mere waiting. This suggests that regulation of the nervous system can be a real lever. It does not replace medical evaluation, however, and the individual path belongs in expert care.

Which cortisol tests make sense with cycle complaints?

A single cortisol value says little, because cortisol follows a strong daily rhythm and reacts to acute stress. More telling is a daily profile, for example via several saliva samples or the cortisol awakening response in the morning. With a missing period the diagnostics belong in medical hands that also check other causes, from the thyroid to the pituitary to iron deficiency and energy deficiency. Self-tests from the internet often deliver numbers without sensible context. What is decisive is not a single lab value, but whether the whole system of stress, energy, sleep and hormones is viewed in context.

Is high cortisol always bad for the hormones?

No. Cortisol is vital and belongs to a healthy daily rhythm. In the morning it rises to make you awake and capable, in the evening it falls so that you can come to rest. What becomes problematic is not the single rise, but the sustained activation over weeks and months without real recovery. It is precisely this chronic load that can dampen the regulation of the cycle. So it is not about fighting cortisol, but about giving the body phases of real recovery again, in which the system can power down. A healthy cortisol rhythm is a sign of adaptability, not an enemy.

When should I see a doctor about stress-related cycle complaints?

You should have evaluated medically a missing period for over three months without pregnancy, very irregular or very long cycles, a markedly shortened second cycle half with complaints, pronounced exhaustion, as well as cycle changes together with strong weight loss or very intense exercise. Behind a stress-related missing period can sit serious consequences such as bone density loss, and there are other treatable causes that must be ruled out. With severe premenstrual mood lows with despair, or with thoughts of no longer wanting to live, please get help immediately. An online text does not replace a medical examination.

Connections to other topics

When stress turns chronicCortisol and the HPA axis in burnout

The honest placement of the HPA axis when the sustained activation tips into a real exhaustion and affects the whole system.

When the thyroid is involvedFunctional hypothyroidism

Why the thyroid axis can be co-dampened under stress and how that co-influences cycle, mood and energy.

When energy is missingIron deficiency and iron infusions

Iron deficiency intensifies exhaustion and can create a picture that looks like pure stress, but has a cause of its own.

When the gut is involvedGut reset: holistic gut treatment

The gut stands, via the immune system, in close connection with the stress state and can co-influence the sustained activation.

When fasting becomes a questionIntermittent fasting for women over 40

Why women react differently to fasting and how too much energy deficit can additionally burden the stress-sensitive cycle axis.

When progesterone is missingUnderstanding estrogen dominance

Why a stress-related weak ovulation lowers progesterone and so can favour a relative excess of estrogen.

SJ
Written by

Shukri Jarmoukli

Physician, Integrative Medicine, Clinical Psychoneuroimmunology · ViveCura Berlin, Skalitzer Straße 137 · Focus: the interplay of the stress system and the female hormones. Instead of viewing cortisol in isolation, I look at the crosstalk of the HPA axis and the HPG axis, at energy availability, sleep and the regulation of the nervous system. This spoke draws on research on the regulation of GnRH neurons under stress (McCosh 2022, Journal of Neuroendocrinology), on functional hypothalamic amenorrhea (Morrison 2021, Clinical Endocrinology; Sanders and Berga 2017, American Journal of Obstetrics and Gynecology), on the cortisol awakening response across the cycle (Wolfram 2011 and Haase 2023, Psychoneuroendocrinology), on cortisol in PMS (Hou 2019, Stress) as well as on stress reduction and cognitive behavioral therapy (Şener Çetin 2023, Journal of Midwifery and Women's Health; Berga 2003, Fertility and Sterility). My aim is a hormone consultation that takes stress seriously as a real player, without making it the only explanation.

Sources and further reading

  1. McCosh RB, O'Bryne KT, Karsch FJ, Breen KM. Regulation of the gonadotropin-releasing hormone neuron during stress. J Neuroendocrinol. 2022;34(5):e13098. doi:10.1111/jne.13098 · PMID: 35128742 [Mechanism Review]
  2. Morrison AE, Fleming S, Levy MJ. A review of the pathophysiology of functional hypothalamic amenorrhoea in women subject to psychological stress, disordered eating, excessive exercise or a combination of these factors. Clin Endocrinol (Oxf). 2021;95(2):229-238. doi:10.1111/cen.14399 · PMID: 33345352 [Review]
  3. Sanders KM, Kawwass JF, Loucks T, Berga SL. Heightened cortisol response to exercise challenge in women with functional hypothalamic amenorrhea. Am J Obstet Gynecol. 2017;218(2):230.e1-230.e6. doi:10.1016/j.ajog.2017.11.579 · PMID: 29170001 [Clinical Trial, n=20]
  4. Wolfram M, Bellingrath S, Kudielka BM. The cortisol awakening response (CAR) across the female menstrual cycle. Psychoneuroendocrinology. 2011;36(6):905-912. doi:10.1016/j.psyneuen.2010.12.006 · PMID: 21237574 [Cohort, n=29]
  5. Haase L, Vehlen A, Strojny J, Domes G. Effects of menstrual cycle phase and ovulation on the salivary cortisol awakening response. Psychoneuroendocrinology. 2023;160:106669. doi:10.1016/j.psyneuen.2023.106669 · PMID: 37988874 [Cohort, Replication]
  6. Hou L, Huang Y, Zhou R. Premenstrual syndrome is associated with altered cortisol awakening response. Stress. 2019;22(6):640-646. doi:10.1080/10253890.2019.1608943 · PMID: 31057066 [Cohort, n=68]
  7. Meczekalski B, Niwczyk O, Bala G, Szeliga A. Stress, kisspeptin, and functional hypothalamic amenorrhea. Curr Opin Pharmacol. 2022;67:102288. doi:10.1016/j.coph.2022.102288 · PMID: 36103784 [Review]
  8. Şener Çetin N, Şolt Kırca A. The Effect of a Mindfulness-Based Stress Reduction Program on Premenstrual Symptoms: A Randomized Controlled Trial. J Midwifery Womens Health. 2023;68(5):604-610. doi:10.1111/jmwh.13530 · PMID: 37335817 [RCT]
  9. Berga SL, Marcus MD, Loucks TL, et al. Recovery of ovarian activity in women with functional hypothalamic amenorrhea who were treated with cognitive behavior therapy. Fertil Steril. 2003;80(4):976-981. doi:10.1016/s0015-0282(03)01124-5 · PMID: 14556820 [RCT, n=16]
  10. Berga SL, Loucks TL. The diagnosis and treatment of stress-induced anovulation. Minerva Ginecol. 2005;57(1):45-54. PMID: 15758865 [Review]
  11. Fontana L, Garzia E, Marfia G, Galiano V, Miozzo M. Epigenetics of functional hypothalamic amenorrhea. Front Endocrinol (Lausanne). 2022;13:953431. doi:10.3389/fendo.2022.953431 · PMID: 36034425 [Review]
A note on the evidence: This spoke article connects well-documented relationships with areas where the research is still in flux. Solidly documented is the inhibition of the GnRH regulation under stress and the development of functional hypothalamic amenorrhea (McCosh 2022, Morrison 2021, Sanders 2017). The pregnenolone steal as literal biochemistry does not hold, while the described pattern of stress and low progesterone can be explained via the upstream inhibition. On the cortisol awakening response across the cycle the evidence is mixed, an older positive study stands against a newer, more rigorous replication without an effect (Wolfram 2011, Haase 2023). For stress reduction and cognitive behavioral therapy there are encouraging, but small studies (Şener Çetin 2023, Berga 2003). This text serves information and does not replace a medical examination, diagnosis or treatment. With a missing or very irregular period, with strong weight loss or very intense exercise, the finding belongs in medical evaluation. With severe premenstrual mood lows or thoughts of no longer wanting to live, please get medical or psychotherapeutic help immediately (in Germany the Telefonseelsorge is free at 0800 111 0 111 or 0800 111 0 222).

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